其他 WebSAMS 3.0應用時的困難

本文由 Su.Chow 在 2015-06-01 發表於 "WebSAMS 討論區" 討論區

  1. 55057471

    Su.Chow
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    WebSAMS 3.0 在Internet Explorer 內 Preview and Print所有report都沒有以下提示 (pic1),而且個mouse pointer又沒有轉動,畫面一直沒顯示它正在處理中,使人很容易懷疑自己是否已按Preview and Print,有關方面可否想辦法解決這問題?
     

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    #1 Su.Chow, 2015-06-01
  2. 55326055

    Francis
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    It may be caused by Server Reporting Services stopped. I suggest you to call helpdesk 31258510.
     
    #2 Francis, 2015-06-02
  3. 55057471

    Su.Chow
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    No, the report generaton is working as normal, only that it doesn't reflect on-screen that it is running at the back end!
     
    #3 Su.Chow, 2015-06-02
  4. 55326055

    Francis
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    Report Generation is done in WebSAMS, report produced is done by Crystal Report. I recommend you better call helpdesk.
     
    #4 Francis, 2015-06-02
  5. 55057471

    Su.Chow
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    Got a reply from the helpdesk. This is the problem with IE 11 that it doesn't reflect it is running at the backend. However, when the mouse pointer is moved to the bottom grey bar of WebSAMS, the rotating mouse pointer would be shown to show that it is running the report. If anyone of you has the same problem as mine, you will know what to do to check if the server is running the report.
     
    #5 Su.Chow, 2015-06-08